FAQs

We are here to help! For the quickest answers please check out our FAQs on this page. If you still require further assistance then please complete our online contact form or call us on 0161 848 7333

FAQs on Bookings

How long before jumping should I arrive?

We recommend arriving 30 minutes before your jump time. This will give you time to fill out the waiver (if you haven’t already done so online), watch our important safety briefing video and get your Jump Ninja socks on

Can I hire out the whole venue?

You certainly can! We provide Exclusive Arena Hire with your very own dedicated event co-ordinator to ensure your visit goes just as you planned

We are happy to work with you to create your perfect day! Simply complete our online contact form or call us on 0161 848 7333

Do you have a party price-list?

Parties start from just £10.95 per hour which includes one hour open jumping, 40 minutes in a dedicated Jump Ninja party room and a choice of catering options

Jump on over to our Party page to find out more

Can I cancel or change my booking?

Bookings are non-refundable but subject to availability and at the Manager’s discretion you may be able to change your jump time/ day. Please call us on 0161 848 7333 and ask to speak to a manager at least 24hours before your pre-booked jump time

FAQs on Classes

Do you offer fitness classes?

Yes we do! Here at Jump Ninja, you get more bounce for every ounce! Visit us to rejuvenate your mind and body and burn up to 1000 calories per hour with our exciting programme of high energy, low impact fitness classes

Jump on over to our Fitness Ninja page to find out more

Do you offer special sessions for toddlers?

Yes we do. During weekdays we open up our entire trampoline arena including the huge air-bag, soft ball play area, jumping runway, and foam pit just for the little ones to enjoy

Jump on over to our Little Ninjas page for further information

 Do you offer sessions that are Autism friendly?

Yes we do. We offer special sessions where the park is closed to the general public and opened exclusively to the autistic community (this includes other sensory disorders such as Asperger’s Syndrome). The sessions allow customers full access to use all facilities

Jump on over to our Autism Friendly page to find out more

FAQs on Jobs

Are you recruiting?

Please upload your CV here

FAQs on Parking

Do you have free parking?

Yes, we have a large secure parking compound with spaces for over 100 cars

FAQs on Safety

What should I wear?

Wear comfortable for better experience- Shorts, joggers, leggings, sports bra! It gets pretty warm, pretty quickly so nothing too bulky or thick. Avoid zips and jewellery, and don’t forget to empty your pockets
Does every jumper need to sign a waiver? And do you have to sign one every time you jump?

Every jumper needs to sign a waiver before they are allowed on the trampolines. You can complete it online at the time of booking. We highly recommend completing waivers online so that they link with our booking system at the park and you will have a much quicker check-in process when you arrive. Remember, if you are under 18 years-old, a parent/guardian must sign the waiver on your behalf. The good news is that you only have to sign an online waiver once a year (does not apply to paper format waivers) as it is valid for 12 months and the information will be stored securely on our system at Jump Ninja. All details are kept confidential and will not be shared with any third parties.

Please note if you have signed a paper format waiver instead of an online waiver then you will need to sign a waiver every time you use the Jump Ninja Trampoline Park

 Where can I sign a waiver?

You can check the status of your waivers or complete an online waiver here:  WAIVER

We highly recommend completing waivers online so that they link with our booking system at the park and you will have a much quicker check-in process when you arrive

We also have electronic waiver stations where you can check-in when you arrive at the park in case you cannot complete it online.

Can I jump with a medical condition?

If you have any sort of medical condition that may affect your ability to safely jump on a trampoline or undertake any other activities (e.g. climbing wall) within the park, you must consult your doctor first and write down all the details on your waiver. Please also bring this to the attention of the park Manager

Can I jump if I am pregnant?

No. This is for the safety of the jumper and the unborn child

Are there any weight or height limits?

The weight limit for our trampolines is 19 stones or 121kgs. There is no height limit for the trampolines because our ceiling is almost sky high!

There is a minimum height limit of 1.2metres if you want to jump off our jump tower platform onto the airbag below. Don’t worry if you are not 1.2metres tall. You can still jump onto the airbag using the jump runway.

Our ninja obstacle course has a minimum height limit of 1.2metres

How old do you have to be to jump?                                                                                            

You must be at least 6 years-old in order to jump on your own in our ‘Open Jump’ sessions

Children under 6 years-old are most welcome in our ‘Open Jump’ sessions provided they are accompanied by a parent/ guardian who is a minimum of 18 years-old. Our ‘Open Jump’ sessions are for mixed ages

Alternatively, children and toddlers under 6 years-old can pop along to our ‘Little Ninjas’ sessions. These are only available to under 6’s and parents/ guardians (who must be a minimum of 18 years-old). Only one child per parent/ guardian

How old do I have to be to jump on my own?

You can jump on your own if you are 6 years-old and over

If you are under 12 years-old, a parent/ guardian must remain in the facility (e.g. café area) at all times

Remember, if you are under 18 years-old, a parent/guardian must sign the waiver on your behalf. The good news is that you only have to sign it once a year as the waiver is valid for 12 months and the information will be kept securely on our system at Jump Ninja. All details are kept confidential and will not be shared with any third parties

Is Open Jumping dangerous?

Trampoline jumping is comparable in risk to other sports like skateboarding, snow skiing, ice hockey and football.

All jumpers must be responsible and only attempt tricks reasonable for their fitness and ability level. Do not attempt moves that are beyond your ability.  Follow the instructions in the safety briefing video

All our Jump Guards are highly trained. Please follow their advice and guidance at all times- they are trained to predict and prevent incidents

Are there any restrictions on the Jump Tower Platform and Airbag?

There is a minimum height limit of 1.2metres if you want to jump off our jump tower platform onto the airbag below. Don’t worry if you are not 1.2metres tall. You can still jump onto the airbag using the jump runway

Are there any restrictions on the Ninja Obstacle Course?

Our ninja obstacle course has a minimum height limit of 1.2metres

Are there any restrictions on the battle beam?

No. But remember that the battle beam is part of having fun so please do not get overly aggressive especially if you are facing a younger or smaller opponent

General FAQs

How long before jumping should I arrive?

We recommend arriving 30 minutes before your jump time. This will give you time to fill out the waiver (if you haven’t already done so online), watch our important safety briefing film and get your Jump Ninja socks on

Can I cancel or change my booking?

Bookings are non-refundable but subject to availability and at the Manager’s discretion you may be able to change your jump time/ day. Please call us on 0161 848 7333 and ask to speak to a manager at least 24hours before your pre-booked jump time

Can you hire out the whole venue?

You certainly can! We provide Exclusive Arena Hire with your very own dedicated event co-ordinator to ensure your visit goes just as you planned

We are happy to work with you to create your perfect day! Simply complete our online contact form or call us on 0161 848 7333
Do you have a party price-list?

Parties start from just £10.95 per hour which includes one hour open jumping, 40 minutes in a dedicated Jump Ninja party room and a choice of catering options

Jump on over to our Party page to find out more

Do you offer fitness classes?

Yes we do! Here at Jump Ninja, you get more bounce for every ounce! Visit us to rejuvenate your mind and body and burn up to 1000 calories per hour with our exciting programme of high energy, low impact fitness classes

Jump on over to our Fitness Ninja page to find out more

Do you offer special sessions for toddlers?

Yes we do. During weekdays we open up our entire trampoline arena including the huge air-bag, soft ball play area, jumping runway, and foam pit just for the little ones to enjoy

Jump on over to our Little Ninjas page to find out more

Do you offer sessions that are Autism friendly?

Yes we do. We offer special sessions where the park is closed to the general public and opened exclusively to the autistic community (this includes other sensory disorders such as Asperger’s Syndrome). The sessions allow customers full access to use all facilities. Please see our Autism Friendly page for further information

Do you have free parking?

Yes, we have a large secure parking compound with spaces for over 100 cars

What should I wear?

Wear only comfy stuff- Shorts, joggers, leggings, sports bra! It gets pretty warm, pretty quickly so nothing too bulky or thick. Avoid zips and jewellery, and don’t forget to empty your pockets
Does every jumper need to sign a waiver? And do you have to sign one every time you jump?

Every jumper needs to sign a waiver before they are allowed on the trampolines. You can complete it online at the time of booking. We highly recommend completing waivers online so that they link with our booking system at the park and you will have a much quicker check-in process when you arrive. Remember, if you are under 18 years-old, a parent/guardian must sign the waiver on your behalf. The good news is that you only have to sign an online waiver once a year (does not apply to paper format waivers) as it is valid for 12 months and the information will be stored securely on our system at Jump Ninja. All details are kept confidential and will not be shared with any third parties.

Please note if you have signed a paper format waiver instead of an online waiver then you will need to sign a waiver every time you use the Jump Ninja Trampoline Park

Where can I sign a waiver?

You can check the status of your waivers or complete an online waiver, click here:  WAIVER

We highly recommend completing waivers online so that they link with our booking system at the park and you will have a much quicker check-in process when you arrive

We also have electronic waiver stations where you can check-in when you arrive at the park in case you cannot complete it online.

Do you have changing rooms?

We do not have changing rooms, although our clean and hygienic toilets with individual cubicles are perfectly suitable for this use

Do you have wheelchair / Lift access?

We have disabled access to our ground level only. For more information please contact us on 0161 848 7333

What can I do whilst my children/ friends/ colleagues are jumping?

Hit the Jump Ninja Café for an exquisite barista-brewed coffee and tuck into our tasty menu of paninis, pizzas, deli sandwiches, pastries, cakes and much more. There is something for everyone here. The cosy mezzanine deck shows you a great aerial view of the entire park where you can watch the jumpers take flight whilst relaxing and having access to free Wi-Fi. Come on in and make yourself at home!

Parents or guardians are responsible for the supervision of their children at all times

Can I jump with a medical condition?

If you have any sort of medical condition that may affect your ability to safely jump on a trampoline or undertake any other activities (e.g. climbing wall) within the park, you must consult your doctor first and write down all the details on your waiver. Please also bring this to the attention of the park Manager

Can I jump if I am pregnant?

No. This is for the safety of the jumper and the unborn child

Are there any weight or height limits?

The weight limit for our trampolines is 19 stones or 121kgs. There is no height limit for the trampolines because our ceiling is almost sky high!

There is a minimum height limit of 1.2metres if you want to jump off our jump tower platform onto the airbag below. Don’t worry if you are not 1.2metres tall. You can still jump onto the airbag using the jump runway.

Our ninja obstacle course has a minimum height limit of 1.2metres

How old do you have to be to jump?                                                                                            

You must be at least 6 years-old in order to jump on your own in our ‘Open Jump’ sessions

Children under 6 years-old are most welcome in our ‘Open Jump’ sessions provided they are accompanied by a parent/ guardian who is a minimum of 18 years-old. Our ‘Open Jump’ sessions are for mixed ages

Alternatively, children and toddlers under 6 years-old can pop along to our ‘Little Ninjas’ sessions. These are only available to under 6’s and parents/ guardians (who must be a minimum of 18 years-old). Only one child per parent/ guardian

How old do I have to be to jump on my own?

You can jump on your own if you are 6 years-old and over

If you are under 12 years-old, a parent/ guardian must remain in the facility (e.g. café area) at all times

Remember, if you are under 18 years-old, a parent/guardian must sign the waiver on your behalf. The good news is that you only have to sign it once a year as the waiver is valid for 12 months and the information will be kept securely on our system at Jump Ninja. All details are kept confidential and will not be shared with any third parties

Is Open Jumping dangerous?

Trampoline jumping is comparable in risk to other sports like skate-boarding, snow skiing, ice hockey and football. All jumpers must be responsible and only attempt tricks reasonable for their fitness and ability level

Do not attempt moves that are beyond your ability.  Follow the instructions in the safety briefing video

All our Jump Guards are highly trained. Please follow their advice and guidance at all times- they are trained to predict and prevent incidents

Are there any restrictions on the Jump Tower Platform and Airbag?

There is a minimum height limit of 1.2metres if you want to jump off our jump tower platform onto the airbag below. Don’t worry if you are not 1.2metres tall. You can still jump onto the airbag using the jump runway

Are there any restrictions on the Ninja Obstacle Course?

Our ninja obstacle course has a minimum height limit of 1.2metres

Can I eat or drink in the park?

No food or drink (including bottled water) can be taken on to the trampoline arena

Food and drinks are available for purchase in our Jump Ninja Café. All food and drinks must remain within the café area

Drinking alcohol is not permitted before you jump

Do you have free WIFI?

Yes, we have free WIFI for the use of our customers

Do you have lockers?

Yes, we have plenty of lockers for you to keep your personal items and shoes safe. Remember to bring a pound coin to use in the lockers- don’t worry, you get the pound back! The keys to the lockers are securely attached onto wrist bands so you can wear them like a watch whilst you jump

Do I have to wear special socks?

Yes, you must wear grip socks to jump in our park. We will provide you with a pair of special Jump Ninja grip socks for £1.75. Once you have bought a pair you can re-use them on future visits to Jump Ninja Trampoline Park as long as they are good condition

We do not allow socks from other trampoline parks to be used in Jump Ninja Trampoline Park

Can I wear glasses?

Yes you can. It is important to be able to see, but remember that they may fall off so wear them at your own risk

Can I take pictures in the jump arena?

No photography or videography is allowed in the jump arena

How much does it cost per hour to Open Jump for adults and children?

Monday to Friday 12pm – 7pm price is £5.95 per person online or in-store (last session is 6pm)

Saturday, Sunday and Bank Holidays 10am – 8pm. Price is £7.95 per person online or £8.95 in-store (last session is 7pm)

Jump on over to our Pricing page to find out more
When are you open?

7 Days a week including public and bank holidays (except Christmas day)
10am to 8pm Monday to Sunday
Last jump is one hour before closing time

Are there any restrictions on the Jump Tower Platform and Airbag?

There is a minimum height limit of 1.2metres if you want to jump off our jump tower platform onto the airbag below. Don’t worry if you are not 1.2metres tall. You can still jump onto the airbag using the jump runway

Are there any restrictions on the Ninja Obstacle Course?

Our ninja obstacle course has a minimum height limit of 1.2metres

Are there any restrictions on the battle beam?

No. But remember that the battle beam is part of having fun so please do not get overly aggressive especially if you are facing a younger or smaller opponent

Where are you located?

Unit 1 Red Rose Retail Park
Regent road
Salford
Manchester
M5 3GR

Jump on over to our Contact Us page to find out more